Call Centre – Recruit Express Service Sdn bhd in Bandar Sunway, Selangor

Company Recruit Express Service Sdn bhd is offering job opportunities for the position of Call Centre in the Bandar Sunway area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Recruit Express Service Sdn bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

1. Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems to the satisfaction of the customer.

2. Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact.

3. Educate the customer about the organization’s products and services and direct them toward available resources for self-help.

4. Schedule, assign or act on any required customer follow-up in accordance with call centre guidelines.

5. Maximize opportunities to upsell or cross-sell company products and services in accordance with guidelines given.

6. Initiate or propose work process improvements and participate in any service initiatives for increased effectiveness and productivity.

7. Maintain confidentiality and integrity on the organization’s customers data.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address