Malaysia Jobs

Admin cum Customer Service Executive – SNS Network (M) Sdn Bhd in Petaling Jaya, Selangor

SNS Network (M) Sdn Bhd company logo
Published 10 months ago

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Company SNS Network (M) Sdn Bhd is offering job opportunities for the position of Admin cum Customer Service Executive in the Petaling Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

SNS Network (M) Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SNS Network (M) Sdn Bhd
Position:Admin cum Customer Service Executive
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

Responsibilities:

  • To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services.
  • Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
  • Responsible for daily operational tasks for the Company to ensure smooth running of daily operation.
  • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
  • Striving to achieve and maintain overall performance adhering to SLA.
  • To undertake any ad-hoc assignments as and when required.

Requirements:

  • Candidate must possess at least a Diploma/Bachelor’s Degree in Public Relations/Marketing/Business Administration or equivalent.
  • Fresh graduates are welcome to apply.
  • Organized, strong communication and excellent time management skills
  • High level of conceptual, analytical and problem-solving skills
  • Positive attitude, self-motivated, and customer service orientation.
  • Applicants must be willing to work in PJ, Selangor.

Benefits:

  • Overtime Claim
  • KPI Rewards
  • EPF, SOCSO & EIS
  • Annual Leave/ Medical Leave/ Medical Claim
  • Staff Purchase Scheme
  • Product Training: Apple/ Intel/ Microsoft/ APC, etc…
  • Oversea Trip: Asia, America, Australia, Europe
  • Salary Review- Twice per year

Job Type: Full-time

Language:

  • Mandarin (Preferred)
  • English (Preferred)
  • Bahasa Malaysia (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressSNS Network (M) Sdn Bhd - PJ Office, C-11-02, Block C 3 Two Square, Jalan 19/1, 46300 Petaling Jaya, Selangor, Malaysia
Google MapGoogle Map

Job Application Information

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Company Information

SNS Network (M) Sdn Bhd

SNS Network (M) Sdn Bhd is a renowned technology company based in Malaysia. With a strong presence in the market, they provide a wide range of comprehensive IT solutions and services to businesses and consumers. Operating since 199, SNS Network has established itself as a trusted provider of networking equipment, computer hardware, software, and cybersecurity solutions. Combining innovation, reliability, and customer-centric approach, SNS Network continues to drive digital transformation and empower organizations with cutting-edge technology. Their commitment to excellence has earned them numerous accolades, making them a leading IT partner in the region.