Malaysia Jobs

Customer Experience – Maersk in Petaling Jaya, Selangor

Maersk company logo
Published 11 months ago

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Company Maersk is offering job opportunities for the position of Customer Experience in the Petaling Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Maersk operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Maersk
Position:Customer Experience
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a Customer Experience professional to join our team. As a Customer Experience specialist, your role will focus on ensuring our customers have the best possible experience with our products and services. You will be responsible for managing customer inquiries, resolving issues, and providing support throughout their journey with us.

Your responsibilities will include:

  • Responding promptly and effectively to customer inquiries via various communication channels.
  • Listening to customers’ concerns and providing appropriate solutions and recommendations.
  • Building and maintaining strong relationships with customers to enhance their overall experience.
  • Working closely with cross-functional teams to identify opportunities for improvement and implementing strategies to enhance customer satisfaction.

If you have exceptional interpersonal skills, a strong customer focus, and the ability to thrive in a fast-paced environment, we would love to hear from you. Please send your CV and cover letter to [email address] before [application deadline].

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressLevel 13A, Maersk Malaysia Sdn. Bhd., Imazium, 8, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
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Company Information

Maersk

Maersk is a renowned global shipping and logistics company with a strong presence in Malaysia. As one of the largest container shipping operators, Maersk offers a comprehensive range of services, including ocean freight, air freight, land transportation, and supply chain management. With a commitment to excellence, Maersk provides reliable and efficient solutions to various industries, helping businesses thrive in the competitive market. The company’s advanced technology and extensive network ensure seamless operations and timely deliveries. Trusted by customers worldwide, Maersk continues to drive innovation and shape the future of logistics in Malaysia.