Product Support Assistant/Specialist (Customer Support Role) – ISJ Technology Sdn Bhd in Petaling Jaya, Selangor
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ISJ Technology Sdn Bhd is currently accepting applications for the position of Product Support Assistant/Specialist (Customer Support Role) in the Petaling Jaya area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
ISJ Technology Sdn Bhd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ISJ Technology Sdn Bhd |
| Position: | Product Support Assistant/Specialist (Customer Support Role) |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 3.000 - MYR 5.000 per Month |
| Job Type: | Full-time |
Job Description
Are you someone who enjoys providing excellent customer service and has a strong technical background? We are currently hiring for the position of Product Support Assistant/Specialist (Customer Support Role) to join our team.
As a Product Support Assistant/Specialist, your main responsibility will be to provide technical assistance and support to our customers regarding our products. You will be the point of contact for any inquiries, troubleshooting, and issue resolution related to our products.
Key responsibilities:
- Responding promptly to customer inquiries via phone, email, or live chat
- Providing accurate information on our products and services
- Troubleshooting and resolving technical issues reported by customers
- Coordinating with internal teams to escalate and prioritize customer issues
- Proactively following up with customers to ensure a high level of customer satisfaction
To be successful in this role, you should have excellent communication skills, a strong technical aptitude, and a passion for delivering exceptional customer service. Previous experience in a similar customer support role and knowledge of our products would be an advantage.
If you are interested in this position, please submit your CV and cover letter to [email address] before [application deadline]. We look forward to reviewing your application and potentially welcoming you to our team!
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Google Map | Google Map |
Job Application Information
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