Japanese N1 Customer Service – Agensi Pekerjaan Smarttrend Sdn Bhd in Cyberjaya, Malaysia
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Company Agensi Pekerjaan Smarttrend Sdn Bhd is offering job opportunities for the position of Japanese N1 Customer Service in the Cyberjaya area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Agensi Pekerjaan Smarttrend Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Agensi Pekerjaan Smarttrend Sdn Bhd |
| Position: | Japanese N1 Customer Service |
| Region: | Cyberjaya - Malaysia, Malaysia |
| Education: | Confidential |
| Salary: | MYR 7.000 - MYR 9.000 per Month |
| Job Type: | Full-time |
Job Description
ROLES AND RESPONSIBILITIES:
- Handle phone calls with customer queries and provide resolution to end users
- Escalate priority issues per Client specifications to the immediate lead as applicable
- Provide inputs on process changes and best practices.
- Stay updated with new updates, process changes and updates.
- Maintain Exemplary Attendance and Punctuality
- Any Ad-hoc responsibilities as designated by the supervisor
Key Deliverables (KRA Measure):
- Provide exemplary customer satisfaction
- Meet quality standards on all handled contacts
- Complete 9 hours of staffed time on all rostered days
- Handle contacts while maintaining KPI targets as per agreed limits
Applicant’s Specifications & Qualification:
- Excellent customer service skills
- Excellent verbal communication skills in Japanese
- Passionate towards serving the customer and displays high levels of customer obsession
- Open to work in rotational and night shifts
- Candidate must be college or vocational school graduates or possess comparable work experience
Job Type: Full-time
Salary: RM7,00.00 – RM9,00.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have JLPT N1
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Japanese (Preferred)
Ability to Relocate:
- Cyberjaya: Relocate before starting work (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Malaysia |
| City | Cyberjaya |
| Full Address | Suite 8, Agensi Pekerjaan Smarttrend Sdn. Bhd., Menara Mutiara Bangsar, 10-2, Jalan Liku, 59100 Kuala Lumpur, Wilayah Persekutuan, Malaysia |
| Google Map | Google Map |
Job Application Information
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