Customer Service Executive – PPG Industries in Petaling Jaya, Selangor
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Company PPG Industries is offering job opportunities for the position of Customer Service Executive in the Petaling Jaya area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
PPG Industries operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | PPG Industries |
| Position: | Customer Service Executive |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.900 - MYR 5.500 per Month |
| Job Type: | Full-time |
Job Description
A Customer Service Executive is responsible for providing excellent customer service and support to clients. They handle customer inquiries, complaints, and feedback through various channels such as phone, email, and live chat. As a Customer Service Executive, you will be required to have strong communication skills, problem-solving abilities, and a friendly demeanor.
Key Responsibilities:
- Responding promptly to customer inquiries.
- Resolving customer complaints and issues in a professional and timely manner.
- Ensuring customer satisfaction by providing accurate information and efficient assistance.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Up-selling and cross-selling products and services to customers.
- Maintaining a high level of product knowledge to effectively address customer questions.
Requirements:
- Previous customer service experience is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to work well under pressure and handle challenging situations.
- Good organizational and time management skills.
- Proficiency in using customer service software, CRM systems, and Microsoft Office.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | PPG Coatings (M) Sdn. Bhd., Jalan Kilang 51/205, Seksyen 51, 46050 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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