Customer Service Executive – MEOW HERO FAMILY CENTRE SDN BHD in Gombak, Selangor
MEOW HERO FAMILY CENTRE SDN BHD is currently accepting applications for the position of Customer Service Executive in the Gombak area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
MEOW HERO FAMILY CENTRE SDN BHD operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | MEOW HERO FAMILY CENTRE SDN BHD |
| Position: | Customer Service Executive |
| Region: | Gombak - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.000 - MYR 2.300 per Month |
| Job Type: | Full-time |
Job Description
Customer Service & Front Desk Executive (Immediate Hiring)
Location: Meow Hero Family Grooming & Hotel, Selayang, Selangor
Job Type: Full-Time | Permanent | Open to Fresh Graduates
Work Mode: On-site (In Person)
Kami merupakan sebuah syarikat penjagaan haiwan peliharaan yang sedang berkembang, yang mengkhusus dalam perkhidmatan grooming, hotel serta produk mandian kucing.
Kami sedang mencari seorang yang bertanggungjawab, mesra pelanggan dan berdisiplin untuk menyertai pasukan kami bagi menyokong operasi harian serta memastikan pengalaman pelanggan dan kucing berada pada tahap terbaik.
Job Scope:
Customer Service bertanggungjawab sebagai barisan hadapan syarikat dalam menguruskan pelanggan, tempahan servis, komunikasi harian, serta sokongan operasi asas termasuk kebersihan, bantuan grooming dan logistik.
- Mengendalikan pertanyaan dan tempahan pelanggan melalui WhatsApp, sistem tempahan, panggilan telefon dan secara bersemuka.
- Memberi layanan pelanggan yang mesra, proaktif dan membantu dalam menyelesaikan isu dengan baik.
- Menerangkan servis grooming, boarding dan servis tambahan dengan jelas serta mencadangkan servis atau produk yang sesuai mengikut keperluan dan bajet pelanggan (upsell)
- Mengurus pendaftaran pelanggan, proses check-in, mengurus pembayaran pelanggan dan rekod dengan tepat dan teliti.
- Berkomunikasi dengan jelas dan berhemah bersama pelanggan, rakan sekerja dan pihak pengurusan.
- Menggunakan sistem dan perisian seperti PetBoss, Connecteam, MS Office, dan Social Media syarikat (IG/TikTok/FB) untuk tugasan harian.
- Membantu tugasan sokongan lain seperti logistik, bantuan grooming, pembersihan ringan dan operasi harian apabila diperlukan.
- Menunjukkan disiplin tinggi, amanah serta sikap positif dalam kerja berpasukan.
Requirements:
- Female only position
- Diploma (minimum)
- Mempunyai pengalaman dalam bidang berkaitan
- Mempunyai kemahiran komunikasi dan interpersonal yang baik
- Mampu bekerja secara berdikari dengan pengawasan minimum
Job Types: Full-time, Permanent
Pay: RM2,00.00 – RM2,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Gombak |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
