Customer Happiness Executive (Mandarin Speaker) – AirAsia in Sepang, Selangor
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Welcome to our job portal, where AirAsia is offering exciting employment opportunities for the position of Customer Happiness Executive (Mandarin Speaker) in the Sepang area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with AirAsia, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with AirAsia. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | AirAsia |
| Position: | Customer Happiness Executive (Mandarin Speaker) |
| Region: | Selangor, Sepang - Selangor |
| Education: | Confidential |
| Salary: | MYR 2.800 - MYR 5.300 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated individual to join our team as a Customer Happiness Executive, specifically for Mandarin-speaking customers. As a Customer Happiness Executive, you will be responsible for providing excellent customer support and ensuring a positive experience for our Mandarin-speaking clientele.
Your main responsibilities will include:
- Assisting Mandarin-speaking customers in a friendly and professional manner through various communication channels such as phone, email, and chat
- Resolving customer issues and complaints efficiently and effectively
- Providing product information and guidance to assist customers in making informed purchasing decisions
- Maintaining accurate and detailed records of customer interactions and transactions
- Collaborating with cross-functional teams to address customer concerns and improve overall customer satisfaction
To be successful in this role, you should have fluent Mandarin language skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. Previous customer service experience and knowledge of our products or industry are advantageous.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Sepang |
| Google Map | Google Map |
Job Application Information
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