Customer Service Representative Multilingual – Cantonese & English – Agensi Pekerjaan Smarttrend Sdn Bhd in Cyberjaya, Malaysia

Agensi Pekerjaan Smarttrend Sdn Bhd is currently accepting applications for the position of Customer Service Representative Multilingual - Cantonese & English in the Cyberjaya area. The job type available for this position is Contract.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Agensi Pekerjaan Smarttrend Sdn Bhd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are currently seeking a highly motivated and skilled Customer Service Representative who is fluent in both Cantonese and English languages. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our diverse client base.

Your main responsibilities will include answering customer inquiries, resolving complaints, providing product information, and maintaining excellent customer satisfaction. You will handle a wide range of customer interactions through various communication channels such as phone, email, and chat.

To succeed in this role, you must have excellent verbal and written communication skills in both Cantonese and English. You should be able to effectively understand and address customer concerns while ensuring a professional and respectful interaction at all times.

Having strong problem-solving abilities and the ability to multitask will be key to delivering timely and effective solutions to our customers. Previous experience in a customer service role, particularly in handling multilingual customers, will be highly regarded.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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