Customer Relationship Executive – Pakar HR Sdn Bhd in Bangi, Malaysia

Pakar HR Sdn Bhd is currently accepting applications for the position of Customer Relationship Executive in the Bangi area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Pakar HR Sdn Bhd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Responsibilities:

• Handle incoming walk-in customers, phone calls, appointments, and messages.
• Address customer’s needs and concerns efficiently and effectively to turn unhappy customers into return guests.
• Build rapport and establish good relationships with customers to ensure customer retention.
• Promote and up-sell products, services, and packages to maximize sales opportunities where necessary.
• Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches, as well as store activities and trends.
• Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address