Malaysia Jobs

WFM Manager – Teleperformance in Petaling Jaya, Selangor

Teleperformance company logo
Published 4 weeks ago

Teleperformance is currently seeking applicants for the position of WFM Manager in the Petaling Jaya area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Teleperformance
Position:WFM Manager
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.550 - MYR 6.200 per Month
Job Type:Full-time

Job Description

We are seeking a motivated and experienced WFM Manager to join our team at Teleperformance. The ideal candidate will hold a Bachelor’s degree in Business or Operations Management, and possess proven experience in workforce management within a BPO environment. You will be responsible for developing staffing forecasts, managing employee schedules, and collaborating with operations teams to optimize resource allocation. Strong analytical and leadership skills, along with proficiency in workforce management tools, are essential. This role requires a commitment to continuous improvement and mentoring team members for enhanced performance.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressBlock D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia
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Company Information

Teleperformance

Teleperformance is a renowned global outsourcing and customer experience management company with a strong presence in Malaysia. With multiple locations across the country, Teleperformance provides a wide range of services including customer support, technical support, sales, and back-office solutions to clients in various industries. The company is known for its commitment to delivering exceptional customer experiences, utilizing advanced technologies, and maintaining a highly skilled workforce. Teleperformance Malaysia is recognized for its professionalism, efficiency, and dedication to client satisfaction, making it a preferred choice for businesses seeking reliable outsourcing solutions.