Malaysia Jobs

Customer Care Team Lead – Amway Inc. in Petaling Jaya, Selangor

Amway Inc. company logo
Published 1 month ago

Company Amway Inc. is offering job opportunities for the position of Customer Care Team Lead in the Petaling Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Amway Inc. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Amway Inc.
Position:Customer Care Team Lead
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.800 - MYR 5.300 per Month
Job Type:Full-time

Job Description

Amway Inc. is seeking a dedicated Customer Care Team Lead to oversee a team of customer service agents. This role involves supervising performance metrics, providing coaching, and handling escalated customer issues. The ideal candidate will create shift schedules, collaborate with Quality Assurance and Training teams, and foster a positive team environment through open communication and engagement.

Your responsibilities will include tracking team performance, ensuring compliance with company standards, and assisting in hiring and onboarding new members. If you are passionate about customer service and team leadership, we want to hear from you!

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressAmway, 28, Jalan 51a/223, Seksyen 51a, 46100 Petaling Jaya, Selangor, Malaysia
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Job Application Information

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Company Information

Amway Inc.

Amway Inc. is a multinational direct selling company operating in Malaysia. With a presence in the country for several years, Amway Malaysia has established itself as a leading player in the health, beauty, and home care industries. Offering a wide range of products, Amway aims to empower individuals to achieve their own goals and lead healthier lives. Through its network of independent business owners, Amway provides opportunities for Malaysians to start their own businesses and earn income while promoting high-quality products. With a commitment to sustainability and community engagement, Amway continues to make a positive impact in Malaysia.