IT Helpdesk – GENO in Petaling Jaya, Selangor

GENO is currently accepting applications for the position of IT Helpdesk in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

GENO operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Hiring of IT Helpdesk (System Administrator), Fresh graduates are encouraged to apply

Basic Salary: RM 2,800 – RM 3,400 + Allowances

Location: Petaling Jaya

Working Day: Mon – Fri

Working Hours: 9am – 6pm

Job Scope:

• Interacting with customers, responding to their needs
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
• Follow up and make scheduled call backs to customers where necessary

Job Qualifications:

• Min 1 year in IT Helpdesk
• Proficient in spreadsheets and word processing
• Extensive experience with Microsoft Windows
• Experience with networks in a professional environment
• Familiarity with other operating systems preferred (Linux, MAC OS)
• Experience with administration of Servers (Windows or Mac)
• Troubleshooting hardware and software issues

Job Type: Full-time

Salary: RM2,800.00 – RM3,400.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address