Malaysia Jobs

Customer Service for Travel/Activity Booking Platform – STARTEK in Petaling Jaya, Selangor

STARTEK company logo
Published 3 months ago

STARTEK is currently accepting applications for the position of Customer Service for Travel/Activity Booking Platform in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

STARTEK operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:STARTEK
Position:Customer Service for Travel/Activity Booking Platform
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Service Representative for our travel and activity booking platform. The ideal candidate will assist customers with inquiries, process bookings, and resolve issues efficiently.

Key Responsibilities:

  • Provide exceptional customer support via phone, email, and chat.
  • Assist customers with bookings, modifications, and cancellations.
  • Troubleshoot and resolve customer complaints in a timely manner.

Qualifications: Excellent communication skills and problem-solving abilities are essential.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CityPetaling Jaya
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Job Application Information

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Company Information

STARTEK

STARTEK is a renowned global customer engagement company with a strong presence in Malaysia. With state-of-the-art technology and a highly skilled workforce, STARTEK Malaysia offers top-notch customer experience solutions to various industries. The company focuses on providing end-to-end omnichannel support, including customer care, technical support, and sales for leading brands. With a commitment to excellence, STARTEK Malaysia consistently exceeds customer expectations by delivering personalized, efficient, and seamless interactions. Through innovative solutions and a customer-centric approach, STARTEK Malaysia has established itself as a trusted partner for businesses seeking outstanding customer engagement services.