Malaysia Jobs

Assistant Manager, Customer Happiness – AirAsia in Sepang, Selangor

AirAsia company logo
Published 4 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

AirAsia is currently accepting applications for the position of Assistant Manager, Customer Happiness in the Sepang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

AirAsia operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:AirAsia
Position:Assistant Manager, Customer Happiness
Region:Selangor, Sepang - Selangor
Education:Confidential
Salary:MYR 2.900 - MYR 5.500 per Month
Job Type:Full-time

Job Description

The Assistant Manager, Customer Happiness is responsible for overseeing and managing all aspects of customer satisfaction and engagement. They will work closely with the customer service team to ensure that all customer inquiries and issues are handled promptly and effectively.

Key responsibilities include analyzing customer feedback, implementing strategies to improve customer experience, and developing training programs for staff to enhance customer service skills.

The ideal candidate should have strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CitySepang
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Job Application Information

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Company Information

AirAsia

AirAsia is a renowned Malaysian airline that has established itself as a leader in the low-cost carrier segment. With its headquarters based in Kuala Lumpur, the airline operates flights to over 165 destinations across 25 countries. Offering affordable fares, AirAsia has revolutionized air travel in the region, making it more accessible to a wider demographic. The airline prides itself on providing excellent customer service, modern aircraft, and a wide range of in-flight amenities. AirAsia’s commitment to safety, efficiency, and customer satisfaction has earned it numerous awards and accolades, solidifying its position as a top choice for travelers in Malaysia and beyond.