Vertical Customer Experience Consultant – Maersk in Petaling Jaya, Selangor
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Maersk is currently seeking applicants for the position of Vertical Customer Experience Consultant in the Petaling Jaya area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Maersk operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Maersk |
| Position: | Vertical Customer Experience Consultant |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.850 - MYR 5.600 per Month |
| Job Type: | Full-time |
Job Description
As a Vertical Customer Experience Consultant, you will be responsible for managing and enhancing the customer journey within a specific vertical market. Your role involves gathering customer feedback, analyzing data, and developing strategies to improve overall customer satisfaction and loyalty.
You will collaborate with cross-functional teams to implement customer experience initiatives, provide training to employees on customer service best practices, and identify opportunities for process improvements to drive customer-centric outcomes.
Key qualifications for this role include strong communication skills, a deep understanding of customer behavior, and the ability to adapt to changing market trends. A background in customer service, market research, or related fields is preferred.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Level 13A, Maersk Malaysia Sdn. Bhd. (HQ), Imazium, 8, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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