Training Supervisor – Teleperformance in Petaling Jaya, Selangor
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Welcome to our job portal, where Teleperformance is offering exciting employment opportunities for the position of Training Supervisor in the Petaling Jaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Teleperformance, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Teleperformance. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Teleperformance |
| Position: | Training Supervisor |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.800 - MYR 5.300 per Month |
| Job Type: | Full-time |
Job Description
Main Requirements:
- Bachelor’s degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shifts (3 shifts / 5 working days)
- Minimum 1 year of experience as QA in a call center
- Must be proficient in Mandarin & English in terms of written, reading, and speaking
- Able to start work immediately is preferred
- Construct searches and reports for automated analysis and topic identification in recorded conversations from a contact center environment
- Make recommendations and define strategies to solve critical business problems using industry best practices and innovative solutions
- Deliver accurate analysis and reports/visualizations aligned with project objectives
- Package and present key findings and briefings
- Conduct evaluations to identify areas of improvement
- Monitor, analyze & audit trainees’ performance, identifying training needs with Operations team and QA
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Block D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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