Customer Service Officer – Weco Marketing Sdn Bhd in Subang Jaya, Selangor
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Weco Marketing Sdn Bhd is thrilled to announce job openings for the position of Customer Service Officer in the Subang Jaya area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Weco Marketing Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Weco Marketing Sdn Bhd.
Job Information
| Company: | Weco Marketing Sdn Bhd |
| Position: | Customer Service Officer |
| Region: | Selangor, Subang Jaya - Selangor |
| Education: | Confidential |
| Salary: | MYR 2.700 - MYR 9.223.372.036.854.775.808 per Month |
| Job Type: | Full-time |
Job Description
The Customer Service Officer is the first point of contact for customers to inquire about order-related, web page navigation, and product issues. They must provide prompt and accurate information to customers.
This job offers insights into the day-to-day operations of the E-commerce industry in a Fashion Retail company, with exposure to Merchandising and Marketing in an eCommerce setting.
- Respond to customer queries via Email, Call, and WhatsApp
- Support customers on Social media and Marketplaces like Shopee and Lazada
- Assist with Returns, Exchanges, Defects, and Out of Stock orders
- Ensure timely resolution of customer queries by providing knowledgeable answers and feedback
- Coordinate with internal logistics and 3PL partners
- Help in online order processing
REQUIREMENTS
- Proficient in English and Mandarin (preferred)
- 5 days work week, 9.30 am to 7 pm
- Strong team player with excellent communication skills
- Able to work well under pressure
Job Type: Permanent
Pay: RM2,700.00 – RM3,600.00 per month
Benefits:
- Free parking
- Maternity leave
- Promotion opportunities
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
Experience:
- 1 year of Customer service experience (Required)
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Subang Jaya |
| Full Address | Weco Marketing Sdn Bhd, No 36, Jalan PJS 11/20, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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