Malaysia Jobs

Service Improvement Lead – Ericsson in Petaling Jaya, Selangor

Ericsson company logo
Published 9 months ago

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Ericsson is currently accepting applications for the position of Service Improvement Lead in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Ericsson operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Ericsson
Position:Service Improvement Lead
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 3.050 - MYR 5.900 per Month
Job Type:Full-time

Job Description

Are you passionate about enhancing customer experiences and optimizing service delivery? We are looking for a dedicated Service Improvement Lead to drive continuous improvement initiatives and ensure top-notch service quality.

In this role, you will analyze service processes, identify areas for enhancement, and implement strategic solutions to boost efficiency and customer satisfaction. Your insights will shape our service strategies, leading to better outcomes for both our clients and our team.

If you have a proven track record in service management and a knack for innovation, we want to hear from you. Join us in our mission to revolutionize service delivery and make a positive impact in the industry.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressEricsson Malaysia Sdn. Bhd., The Pinnacle, Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor, Malaysia
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Company Information

Ericsson

Ericsson is a leading telecommunications company in Malaysia, known for providing innovative solutions in the field of network technology. With a strong presence in the country, Ericsson plays a vital role in shaping the digital landscape and connectivity infrastructure. Through collaborations with local partners and continuous investments in research and development, Ericsson brings cutting-edge technologies to empower businesses and communities across Malaysia.