Customer Support – Customer Experience Specialist – TopNotch in Petaling Jaya, Selangor
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Welcome to our job portal, where TopNotch is offering exciting employment opportunities for the position of Customer Support - Customer Experience Specialist in the Petaling Jaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TopNotch, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with TopNotch. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | TopNotch |
| Position: | Customer Support - Customer Experience Specialist |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.610 - MYR 5.800 per Month |
| Job Type: | Full-time |
Job Description
The Day-to-Day Activities
- You will participate in technical and product review meetings
- You are responsible for conducting business analysis with the stakeholders, aligning the Standard Operating Procedures (SOP)
- You are responsible for delivering high quality, bug-free solutions using in-house built tools
- You will deep dive into data to conduct advanced statistical analyses
- You are required to conceptualise analyses to business/product stakeholders effectively
The Must-Haves
- You have Heart, Hunger, Honour and Humility
- You have a diploma in Information Technology or a related discipline
- You have at least 3 years of working experience in a relevant field
- You are proficient in the following languages: HTML, JSON, JavaScript
- You have intermediate level of knowledge in the following languages: TypeScript, ReactJS
- You are a self-starter, technically competent, quick learner, problem solver, data driven, passionate professional with strong interpersonal, cross-team collaboration and communication skills
- You have strong analytical and problem solving skills
- You showcase proactivity and creativity and understand the right balance between product, and business needs
- You have the ability to manage multiple projects, drive projects with aggressive timelines
The Nice-to-Haves
- Your prior experience in building Automation and Chatbot workflows will be an added advantage
Job Types: Permanent, Contract
Contract length: 3 months
Salary: RM3,00.00 – RM4,00.00 per month
Schedule:
- Monday to Friday
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | TopNotch Human Capital, B 06 20, Empire Subang SOHO, Jalan SS16/1, 47500 Subang Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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