Reservation Assistant – Armada Petaling Jaya in Petaling Jaya, Selangor
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Armada Petaling Jaya is currently accepting applications for the position of Reservation Assistant in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Armada Petaling Jaya operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Armada Petaling Jaya |
| Position: | Reservation Assistant |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.800 - MYR 5.300 per Month |
| Job Type: | Full-time |
Job Description
POSITION SUMMARY :
Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.
DUTIES AND RESPONSIBILITIES :
- Having knowledge of entire Reservation Procedure
- Responsible for Hotel and Local Reservations and Reservation
- Handling correspondences, sorted-out letters, telexes, fax, cables which are checked already
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.
- Liaise with Sales Department regarding occupancy, Rates Reservation’s Analysis.
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supply to each department concerned.
- Ensure special handling of repeat guests and very VIP guests.
- Observes and ensures that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Reservation Manager
- Follows up tentative bookings and updates reservation status
- Reviews no-show and cancelled reservations and processes charges according to the hotel’s policy
- Review room blocking for Long Stay, Suites, and special group requests.
- Supervising Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention of the Front Office Manager when the hotel availability status changes and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
Job Type: Full-time
Salary: From RM1,800.00 per month
Experience:
- Hotel Reservation: 2 years (Required)
Application Question(s):
- Please advise your expected salary for this position
- Please advise your current working status.
- Please provide us with your contact number
- If you are shortlisted, please let us know your available days & time for an interview.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Hotel Armada Petaling Jaya, Lot 6, Lorong Utara C, Section 52, 46200 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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