Outbound Customer Service Representative – KREDIT RAKYAT in Kelana Jaya, Selangor
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Company KREDIT RAKYAT is offering job opportunities for the position of Outbound Customer Service Representative in the Kelana Jaya area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
KREDIT RAKYAT operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | KREDIT RAKYAT |
| Position: | Outbound Customer Service Representative |
| Region: | Kelana Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.850 - MYR 5.600 per Month |
| Job Type: | Full-time |
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Types: Full-time, Permanent, Fresh graduate, Student job
Salary: RM1,800.00 – RM2,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Ability to Commute:
- Kelana Jaya (Required)
Ability to Relocate:
- Kelana Jaya: Relocate before starting work (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Selangor |
| City | Kelana Jaya |
| Full Address | Bank Rakyat, Tingkat Bawah Wisma Sekatarakyat, Cawangan Kelana Jaya, Glomac Business Centre & Jalan SS 5/1, Ss 6, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
