Customer Experience Executive – ISP Malaysia in Petaling Jaya, Selangor
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ISP Malaysia is currently seeking applicants for the position of Customer Experience Executive in the Petaling Jaya area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
ISP Malaysia operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | ISP Malaysia |
| Position: | Customer Experience Executive |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
As a Customer Experience Executive, you will play a crucial role in ensuring exceptional customer satisfaction and loyalty. You will be responsible for managing customer interactions and providing timely and effective solutions to their queries and concerns.
To excel in this position, you must have excellent communication and interpersonal skills. You should be able to empathize with customers, understand their needs, and provide personalized assistance. Additionally, strong problem-solving abilities and attention to detail are essential to identify and address customer issues accurately.
Key Responsibilities:
- Manage customer inquiries through various channels, including phone, email, and social media.
- Resolve customer complaints and issues promptly and professionally.
- Collaborate with cross-functional teams to ensure timely resolution of customer concerns.
- Develop and maintain a comprehensive knowledge base to provide accurate and consistent information to customers.
- Identify trends and patterns in customer feedback and provide insights to improve overall customer experience.
If you are passionate about delivering exceptional service, have a positive attitude, and thrive in a fast-paced environment, join our team as a Customer Experience Executive!
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | IWIFI.COM.MY - BEST INTERNET PLATFORM MALAYSIA, 11-3, LEVEL 3, DATARAN SUNWAY, Jalan PJU 5/15, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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