Malaysia Jobs

Claim Advisor – Pro Auto Drive Sdn Bhd in Semenyih, Selangor

Pro Auto Drive Sdn Bhd company logo
Published 11 months ago

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Company Pro Auto Drive Sdn Bhd is offering job opportunities for the position of Claim Advisor in the Semenyih area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Pro Auto Drive Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Pro Auto Drive Sdn Bhd
Position:Claim Advisor
Region:Selangor, Semenyih - Selangor
Education:Confidential
Salary:MYR 2.800 - MYR 5.300 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • Provide optimum customer service to maintain and enhance existing Body & Paint services.
  • Provide prompt inquiries involving motor claim procedures, repair costs, factory warranty, etc.
  • Appraise vehicle damage and issue accurate repair estimation for both Insurance and cash paying customers.
  • Provide clear cost estimates and keep customers informed of work progress.
  • Conduct service delivery to the customer by clear job explanation and associated charges and perform post-repair follow-up.
  • Conduct negotiations with insurance companies and send invoices to them.
  • Handle supplementary claims when needed.
  • Communicate efficiently with the job controller on parts availability and repair lead time to advise customers on the promised delivery date.
  • Advise customers on jobs done, charges, and collection times.
  • Upsell relevant car accessories products to customers.
  • Achieve budgeted B&P Sales, Intake targets, and Customer Satisfaction level.
  • Participate in other ad-hoc duties and projects assigned by superiors.

Requirements:

  • Minimum SPM / SKM II / Diploma in Engineering (Mechanical/Automotive) or any related field of study.
  • Candidate must have related experience in the automotive industry.
  • Relevant experience in Motor Claims.
  • Good communication and interpersonal skills.
  • Languages required: English & Bahasa Malaysia (Mandarin speakers are an advantage).
  • Possess a valid class D / B2 driving license.
  • Portray patience, empathy, and have an organized approach to problem-solving.
  • Computer literate.
  • Willing to learn.
  • Willing to relocate / work at Beranang.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSelangor
CitySemenyih
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Job Application Information

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Company Information

Pro Auto Drive Sdn Bhd

Pro Auto Drive Sdn Bhd is a renowned automotive company based in Malaysia. With expertise in the automotive industry, Pro Auto Drive offers a wide range of services including car sales, repairs, and maintenance. Known for their commitment to quality and customer satisfaction, Pro Auto Drive is dedicated to providing top-notch services from pre-sales advice to after-sales support. With a team of skilled technicians and a state-of-the-art facility, Pro Auto Drive ensures that their customers receive the best possible service and experience. Choose Pro Auto Drive for all your automotive needs in Malaysia.