Maxis Consumer Outbound Customer Service Representative (Mandarin Speaking) – REGENERATION RESOURCES in Subang Jaya, Selangor
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Welcome to our job portal, where REGENERATION RESOURCES is offering exciting employment opportunities for the position of Maxis Consumer Outbound Customer Service Representative (Mandarin Speaking) in the Subang Jaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with REGENERATION RESOURCES, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with REGENERATION RESOURCES. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | REGENERATION RESOURCES |
| Position: | Maxis Consumer Outbound Customer Service Representative (Mandarin Speaking) |
| Region: | Selangor, Subang Jaya - Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
As a Mandarin-Speaking Customer Service Representative at Maxis, you will play a crucial role in engaging with our consumers through outbound calls. Your primary responsibility will be to address inquiries, provide support, and promote Maxis products and services in Mandarin.
Key Responsibilities:
- Outbound Customer Engagement:
- Conduct outbound calls to Maxis consumers in Mandarin.
- Build positive relationships with customers, addressing their needs effectively.
- Product and Service Promotion:
- Educate customers on Maxis products and services.
- Promote new offerings, upgrades, and special promotions.
- Issue Resolution:
- Address customer concerns promptly and professionally.
- Collaborate with internal teams to ensure timely issue resolution.
- Customer Satisfaction:
- Strive to exceed customer expectations in every interaction.
- Gather feedback for continuous service improvement.
Requirements:
- Fluent in Mandarin and English (spoken and written).
- Previous experience in customer service or telesales is advantageous.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Knowledge of the telecommunications industry is a plus.
Benefits:
- Comprehensive health and wellness benefits
- Career development opportunities
- Employee discounts on Maxis products and services
- EIS
- Sosco
- Kwsp
How to Apply:
Interested candidates are encouraged to apply through the Indeed platform, submitting an updated resume and a cover letter in both English and Mandarin. Please ensure the subject line includes “Mandarin-Speaking Customer Service Representative Application – Maxis Consumer Outbound Service”.
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Subang Jaya |
| Google Map | Google Map |
Job Application Information
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